Adatvédelmi szabályzat

Last updated: May 26, 2026

LUCKHU operates this store and website, including all related information, content, features, tools, products and services, to provide its customers with a personalized shopping experience (the “Services”). The LUCKHU store is powered by Shopify, which enables us to provide you with the Services. This Privacy Policy describes how we collect, use and disclose your personal information when you visit and use the store, purchase products or otherwise transact using the Services, or otherwise interact with us. To the extent there is a conflict between our Terms of Service and this Privacy Policy, the Privacy Policy will govern the collection, processing and disclosure of your personal information.

Please read the Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read the Privacy Policy and understand the collection, use and disclosure of your information as described in the Privacy Policy.

Personal Information We Collect or Process

When we use the term “personal information,” we mean information that identifies you or another individual, or that can be reasonably linked to you or another individual. Personal information does not include information that is collected anonymously or has been de-identified so that it does not identify you or cannot reasonably be linked to you. We may collect or process the following categories of personal information, including inferences drawn from such personal information, depending on how you use the Services, where you live, and as permitted or required by applicable law:

Contact information – such as your name, address, billing address, shipping address, telephone number, and email address.
Financial Information – such as credit card, debit card and financial account numbers, bank card details, financial account information, transaction details, payment method, payment confirmation and other payment information.
Account Information – such as your username, password, security questions, preferences and settings.
Transaction Information – such as items you have viewed, added to your cart, added to your wish list or purchased, returned, exchanged or cancelled, and your past transactions.
Communications with us – such as information you provide in your communications with us, such as when you submit a request to customer service.
Device Information – such as information about your device, browser or network connection, your IP address and other unique identifiers.
Usage Information – such as information about your use of the Services, including how and when you use the Services, and how and when you navigate the Services.
Sources of Personal Data

We may collect personal data from the following sources:

Directly from you – including when you create an account, access or use the Services, communicate with us, or otherwise provide us with personal data;
Automatically through the Services – for example, from your device when you use our products or services, or visit our websites, and through the use of cookies and similar technologies;
From our service providers – including when we engage them to enable certain technologies and when they collect or process your personal data on our behalf;
From our partners or other third parties.
How We Use Your Personal Information

Depending on how you interact with us and which Services you use, we may use your personal information for the following purposes:

Provide, personalize and improve the Services. We use your personal information to provide you with the Services, including to perform our contract with you, process your payments, fulfill your orders, remember your preferences and items of interest, send you notifications regarding your account, process purchases, returns, exchanges or other transactions, create, maintain and otherwise manage your account, arrange for delivery, process returns and exchanges, enable you to post reviews and provide you with a personalized shopping experience, such as recommending products related to your purchases. This may include using your personal information to better customize and improve the Services.
Marketing and advertising. We use your personal information for marketing and promotional purposes, such as 

to send you marketing, advertising and promotional communications by email, SMS or postal mail, and to display online advertisements about products or services on the Services or other websites, such as items you have previously purchased or added to your cart, and other activities you have performed on the Services.
Security and Fraud Prevention. We use your personal information to authenticate your account, provide a secure payment and shopping experience, detect, investigate and take action against fraudulent, illegal, unsafe or malicious activity, protect public safety and maintain the security of our services. If you choose to use the Services and register for an account, you are responsible for the security of your account credentials. We strongly recommend that you do not share your username, password or other access details with anyone.
Communications with You. We use your personal information to provide you with customer service, respond to your inquiries, provide you with effective services, and maintain our business relationship with you.
Legal reasons. We use your personal information to comply with applicable laws and respond to valid legal process, including requests from law enforcement or government agencies, fact-finding in civil litigation, investigating or participating in potential or actual litigation or other controversial legal proceedings, and enforcing or investigating potential violations of our terms or policies.
How we disclose personal information

In certain circumstances, we may disclose your personal information to third parties for lawful purposes in accordance with this Privacy Policy. These circumstances may include:

To Shopify, suppliers, and third parties who provide services on our behalf (e.g., IT management, payment processing, data analytics, customer service, cloud storage, fulfillment, and shipping).
To business and marketing partners to provide marketing services and serve ads to you. For example, we use Shopify to help third-party services display personalized ads based on your online activity across merchants and websites. Our business and marketing partners use your information in accordance with their own privacy policies. Depending on where you live, you may have the right to instruct us not to share information about you for the purpose of serving you targeted ads and marketing materials based on your online activity across merchants and websites.
When you instruct or request us to, or otherwise consent to, release certain information to third parties, such as for the purpose of delivering products or through your use of social media widgets or login integrations.
To our affiliates or otherwise within our group of companies.
In connection with business transactions, such as a merger or bankruptcy, to comply with applicable legal obligations (including responding to subpoenas, search warrants, and similar requests), to enforce applicable terms of service or policies, and to protect the Services, our rights, and the rights of our users or others.
Relationship with Shopify

The Services are operated by Shopify, which collects and processes personal data about your access to and use of the Services to provide and improve the Services. We transfer the information you submit to the Services to Shopify and share it with Shopify and third parties that may be located in a country other than your country of residence to provide and improve the Services. In addition, to protect, grow, and improve our business, we use certain Shopify-enhanced features that include data and information from your interactions with our Store, other merchants, and the Shopify Service. Shopify may use personal information collected from your interactions with our Store, other merchants, and the Shopify Service to provide these enhanced features. In such circumstances, Shopify is responsible for the processing of your personal information, including responding to your requests to exercise your rights regarding the use of your personal information for these purposes. To learn more about how Shopify uses your personal information and what your rights are, visit 

go to the Shopify Consumer Privacy Policy website. Depending on your location, you may exercise certain rights regarding your personal information by clicking here: Shopify Privacy Portal link website.

Third-Party Websites and Links

The Services may contain links to websites or other online platforms operated by third parties. If you follow links to websites that are not affiliated with us or that are not under our control, please read their privacy and security policies and other terms of use. We do not guarantee and are not responsible for the privacy or security of such websites, including the accuracy, completeness, or reliability of the information on such websites. Information you provide in public or semi-public places, including information shared on third-party social networking platforms, may be viewable by other users of the Services and/or users of such third-party platforms, without any restriction on its use by us or any third party. The inclusion of these links does not, in itself, constitute an endorsement of the content on such platforms or their owners or operators, unless otherwise disclosed in the Services.

Children’s Information

The Services are not intended for use by children, and we do not knowingly collect any personal information from children under the age of majority in your care. If you are the parent or guardian of a child who has provided us with personal information, you may request that we delete such information by contacting us using the contact information provided below. As of the effective date of this Privacy Policy, we are not aware of any “sharing” or “selling” (as such terms are defined by applicable law) personal information of anyone under the age of 16.

Security and Retention of Your Information

Please note that no security measures are perfect or impenetrable, and we cannot guarantee “perfect security.” Additionally, the information you send may not be secure during transmission. We recommend that you do not use unsecured channels to communicate sensitive or confidential information to us.

The length of time we retain your personal information depends on various factors, such as whether we need it to maintain your account, provide the Services, comply with legal obligations, resolve disputes, or enforce other applicable contracts and policies.

Your rights and choices

Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. However, these are not absolute rights, may only apply in certain circumstances, and in some cases we may deny your request to the extent permitted by law.

Right of access. You may have the right to request access to the personal information we hold about you.

Right to erasure. You may have the right to request the erasure of the personal information we hold about you.
Right to rectification. You may have the right to request that we correct inaccurate personal data we hold about you.
Right to portability. In certain circumstances and subject to certain exceptions, you may have the right to obtain a copy of the personal data we hold about you and to request that we transmit it to a third party.
Manage your communication preferences. We may send you promotional emails, which you may unsubscribe from at any time by using the unsubscribe option provided in the emails. If you opt out, we may still send you non-promotional emails, for example, regarding your account or orders you have placed.

If you live in the United Kingdom or the European Economic Area and are subject to the exceptions and limitations set out in local law, you may exercise the following rights in addition to the rights described above:

Objection to processing and restriction of processing: You may have the right to ask us to stop or restrict the processing of your personal data for certain purposes.

Withdraw consent: Where we have asked you to consent to the processing of your personal data, you have the right to withdraw that consent. If you withdraw your consent, this will not affect the lawfulness of processing based on your consent before your withdrawal.

You may exercise any of these rights at the locations indicated in the Services or by contacting us using the contact details provided below. If you would like to learn more about how Shopify uses your personal data and what rights you have, including your rights in relation to the data Shopify processes, 

For more information, please visit https://privacy.shopify.com/en.

We will not discriminate against you for exercising any of these rights. We may need to verify your identity as permitted or required by applicable law before processing your request. You may, in accordance with applicable law, appoint an authorized representative to submit a request on your behalf to exercise your rights. Before we accept a request from a representative, we will ask the representative to verify that you have authorized them to act on your behalf, and we may ask you to verify their identity directly to us. We will respond to your request in a timely manner, in accordance with applicable law.

Complaints

If you wish to make a complaint about the processing of your personal data, please contact us using the contact details provided below. Depending on your place of residence, you may have the right to appeal our decision using the contact details provided below or to lodge a complaint with your local data protection authority. You can find a list of data protection supervisory authorities in the European Economic Area (EEA) here.

International data transfers

Please note that we may transfer, store and process your personal data outside your country of residence.

Where we transfer your personal data outside the European Economic Area or the United Kingdom, we will rely on recognised data transfer mechanisms, such as the European Commission’s General Contractual Clauses or equivalent contracts issued by the relevant competent authority in the United Kingdom, unless the transfer is to a country that has been determined to provide an adequate level of protection.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes in our practices or for other operational, legal or regulatory reasons. We will post the revised Privacy Policy on this website, revise the “Last Updated” date, and provide notice as required by applicable law.

Contact Us

If you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of your rights, please call us at , email us at server@luckhu.com, or contact us at HONGKONG SERENDIPITY TECHNOLOGY CO., LIMITED. We are the data controller of your personal information under applicable data protection laws.